Previous Financial Year 2020/21 is global locked

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Previous Financial Year 2020/21 is global locked

Postby aegean66 » Wed Jul 21, 2021 10:44 am

Hi All,

I'm hoping someone can shed some light. The new Financial Year began on 1 July 2021.

A couple days into the year and the journals were erroring. No problems, this has happened before, I just need to initialize a new year.

I did that, and then went on to roll the year (I think this was my mistake) I assumed I couldn't post into the new year until the year was rolled.

Now it seems the 2020/21 year is global locked and I cant post anything into the 2020/21 year without it producing errored sets.

Is there anyway for me to get around this?

Thanks
aegean66
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Re: Previous Financial Year 2020/21 is global locked

Postby Mike.Sheen » Wed Jul 21, 2021 11:39 am

We'll be able to get around this, but In order to troubleshoot and provide a resolution we'll need to see your GL config - and posting that here on the forums isn't really appropriate because it may be sensitive information, so for that reason you should create a support ticket via our helpdesk.
Mike Sheen
Chief Software Engineer
Jiwa Financials

If I do answer your question to your satisfaction, please mark it as the post solving the topic so others with the same issue can readily identify the solution
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Re: Previous Financial Year 2020/21 is global locked

Postby aegean66 » Wed Jul 21, 2021 11:57 am

Thanks Mike

I have posted on support centre for a quote.

NOTE: This is version 6.5.13
aegean66
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