From our customer (who I think we've nearly got ready to go)….
From our Jiwa 6 manual
How to un-allocate goods from a part-processed sales order so the goods can be sold to someone else
Jiwa->Sales Order Entry->Sales Order Utilities->Reduce Deliveries
Enter the Sales Order Number into the search parameters and press “Go” to bring up allocated items on that sales order.
Find the line you want, scroll to the far right and enter “0” in the “New Qty. Delivered” field, then press “Process” and then “Close” when it is completed.
Jiwa->Sales Order Entry->Back Orders->Process Back Orders and Process for the specific invoice number you want to sell the goods on.
what's the replacement process?