Taking Up Credit Notes In Cashbook Receipts
Posted: Fri Nov 01, 2019 1:07 pm
Hi,
Currently, when recording a customer payment via the cashbook receipts entry form, users cannot take-up any outstanding credit notes that the customer has on their remittance advice. When you bring up the allocation popup only invoices are displayed.
It is possible to work around this via a plugin. We have tried to do this but Jiwa is treating the credit note as an invoice so the allocations are never correct.
Thank you.
Nina
Currently, when recording a customer payment via the cashbook receipts entry form, users cannot take-up any outstanding credit notes that the customer has on their remittance advice. When you bring up the allocation popup only invoices are displayed.
It is possible to work around this via a plugin. We have tried to do this but Jiwa is treating the credit note as an invoice so the allocations are never correct.
Thank you.
Nina