If you don't add any custom data to, e.g. a sales order or quote, the underlying SQL records are not created, which I think is quite fine.
However, the customer has a 'viewer' web app (inherited from Jiwa 6; should probably convert it to using the API, but that's a different topic), and have asked if the custom values can be populated always, even if they're blank.
Is it sufficient to just 'touch' any custom value in, say, SalesOrder_SaveStart ?
I am going to have a discussion with them about maybe fixing their viewer, but thought I would ask, since there may be a good case for it, and the answer may be interesting to others.



