Report endpoint returning database logon error  Topic is solved

Discussions relating to plugin development, and the Jiwa API.

Re: Report endpoint returning database logon error

Postby sameermoin » Thu Mar 30, 2023 10:45 pm

It's a jiwa licensing issue. The API key which belongs to a staff member has not a license but after assigning it worked
sameermoin
Regular Contributor
Regular Contributor
 
Posts: 75
Joined: Wed Jun 15, 2022 4:02 am
Topics Solved: 1

Re: Report endpoint returning database logon error

Postby SBarnes » Fri Mar 31, 2023 7:52 am

But your original reported issue was

{"ResponseStatus":{"ErrorCode":"COMException","Message":"Database logon failed.","Errors":[]}}


Which was not related to a licensing issue as Jiwa was already logged on and which meant a valid license would need to have been consumed, so I think Mike's point is what has changed that resolves that, for instance is the api key that is now working pointing to a different user or have you updated the SQL credentials of the user you are using as the original issue could in no way be related to licensing?
Regards
Stuart Barnes
SBarnes
Shihan
Shihan
 
Posts: 1619
Joined: Fri Aug 15, 2008 3:27 pm
Topics Solved: 175

Re: Report endpoint returning database logon error

Postby sameermoin » Fri Mar 31, 2023 8:22 am

I have no idea I tried different ways and combinations of permissions nothing worked for me and still not for my local evaluation edition but the other instance which contains the license has worked.
sameermoin
Regular Contributor
Regular Contributor
 
Posts: 75
Joined: Wed Jun 15, 2022 4:02 am
Topics Solved: 1

Previous

Return to Technical and or Programming

Who is online

Users browsing this forum: No registered users and 32 guests