by Mike.Sheen » Tue Nov 07, 2023 10:45 am
This looks like a network issue, not related to Jiwa.
The URL
https://api-102329.austlink.cloud:4123/ ... dc44d7b4cf is not reachable.
The host
https://api-102329.austlink.cloud/ either does not have port 4123 open, or your IP is not whitelisted in the firewall, or the API is not running behind that hostname and post.
Reach out to the host provider and ask them (austlink.cloud).
Mike Sheen
Chief Software Engineer
Jiwa Financials
If I do answer your question to your satisfaction, please mark it as the post solving the topic so others with the same issue can readily identify the solution