Jiwa

Hi There

When adding Jiwa as work resource, it works well but keep getting this error sometimes, especially when you click on search on SO maintenance , PO maintenance etc , pls see attachment

Hi There

Can you pls let me know on this, critical now

Riyaz wrote:Hi There

Can you pls let me know on this, critical now

If you want a response, particularly a timely one, you need to at least provide us with enough information to begin to troubleshoot.

You didn't even tell us the version of Jiwa you're using.

And I can see from the screenshot you have controls on that form that are not standard, so a plugin is involved and you didn't even mention that, let alone supply it.

And you didn't provide any steps to reproduce the error.

I really don't see how you expected anyone reading your post to be able to offer any help at all.

Hi Nike

Standard jiwa latest release, no plugins, installed on azure server and locally accesssd as work resources or remote app. Hope this helps

Pls ignore the screenshot I also tested this with Jiwa Demo

Ok, next time how about not confusing the issue and posting irrelevant screenshots then.

You said:

Riyaz wrote:When adding Jiwa as work resource, it works well but keep getting this error

What does that mean exactly- adding Jiwa as a work resource?

How about you give me a list of steps that I can follow in demo data that will see me get the same error.

Hi Mike
Screenshot is still valid, don’t think it’s relevant to plugins.

Hence I tried with standard Jiwa also and I could replicate it.

Pls see below steps to replicate

1: setup windows server 2022 on azure

2; install Jiwa

3; add Jiwa as a remote app

4: setup vpn to access the server

5: download Jiwa client as remote app

6: open Jiwa, it will work fine except for search pop up windows like debtor search

Pls let me know if you have any more questions

You had already created a support ticket on our helpdesk for this issue before you made this forum post - I can see support are assisting you there.

Not a good idea to have two different teams working the same problem independently.