Jiwa

Whilst I can see email templates, it appears they can be set up but only used in the Debtor batch printing and email.

In reality templates with signature should be able to be set up for purchase orders, quotes and sales orders so when you do a PO and want to send and select the email button, it should appear with a template, instead it is a blank box where you have to enter everything. Surely it would make more sense that each user can configure templates for each section they are required to email from, it is time consuming having to enter each time or cut and paste each time from another document.

Also it would be good if the emails can access the outlook address book to select recipients other than the default one set in Jiwa

Virtually all communication now is done by email so these feature should be fairly standard in this sort of software package, is this being looked at for future improvements?

Regards
Martin

I, myself, recognise we can improve emailing quite a bit from within Jiwa - as you suggest.

I've considered a unified, consistent template mechanism for some time but unfortunately it's not something other customers are asking for, and not something that impacts the sales process of Jiwa (software sales that is), so as a result I can't allocate time to this.

The current list of all outstanding enhancements and issues relating to emailing can be seen here. None cover your suggestions - so I recommend you submit a case to [email protected] - that should result in an enhancement request being created. The more people who request this feature be filled, the quicker it will move toward the top of our to-do list.

Mike