kyra wrote:In System Configuration / Magento Integration, the warehouse is set to [Logical] / [Physical] - could this be the issue?
Hard to say what the issue is - but you should definitely make sure that setting has a valid value. Just re-select the warehouse for that setting from the System configuration form.
I've attached a plugin which is a modified SOH export with some extra logging and checks. Import the attached plugin, save and then exit Jiwa and log back in.
Open the Magento Integration form and create a new integration and add the Integration Action "Test Magento SOH Export" from the available actions.
Change the log policy to be "verbose" and then click the "Run Selected Actions" button.
You should either see the export of SOH level succeed or some indication in the log grid of how far it got before throwing an exception.
Mike