JiwaNewb wrote:We are using the salesorder.created and salesorder.updated webhooks. hen we change or create sales order in Jiwa is successfully inserting a row into SY_WebhookMessage - however to get it to send we need to restart the Jiwa 7 API service.
Have a look at the SY_WebhookMessageResponse table for a single message which you think should have sent and did not - there should rows in there linked to the message for each attempt at sending.
Also check the system settings for the REST API plugin - the WebhooksMaxRetries, WebhooksRetryInterval, WebhooksHostURL and WebhooksClientKey should all have valid values. If you haven't changed them from their defaults (shown below) - the defaults are fine, except the WebhooksClientKey - which needs to be a valid URL to your REST API service reachable by all Jiwa clients (eg:
https://192.168.1.119 or
https://internal.api.mydomain.com).