Jiwa

Hi all,

We're currently integrating our Warehouse Managment System with Jiwa 7.2.1.0

We are using the salesorder.created and salesorder.updated webhooks. hen we change or create sales order in Jiwa is successfully inserting a row into SY_WebhookMessage - however to get it to send we need to restart the Jiwa 7 API service.

Appreciate any assistance.

JiwaNewb wrote:We are using the salesorder.created and salesorder.updated webhooks. hen we change or create sales order in Jiwa is successfully inserting a row into SY_WebhookMessage - however to get it to send we need to restart the Jiwa 7 API service.

Have a look at the SY_WebhookMessageResponse table for a single message which you think should have sent and did not - there should rows in there linked to the message for each attempt at sending.

Also check the system settings for the REST API plugin - the WebhooksMaxRetries, WebhooksRetryInterval, WebhooksHostURL and WebhooksClientKey should all have valid values. If you haven't changed them from their defaults (shown below) - the defaults are fine, except the WebhooksClientKey - which needs to be a valid URL to your REST API service reachable by all Jiwa clients (eg: https://192.168.1.119 or https://internal.api.mydomain.com).