Jiwa 7.2.1 SR5 - API throws error 500

[mike.waugh]

Hi everyone

We installed the SR5 on a client's 7.2.1 and now API throws error "The remote server returned an error (500): MIssingMethodException"

The Jiwa API service runs fine. The only change was this SR5 installation. No firewall changes or any other Windows or SQL update

Everything was ok before this SR5 installation.

Has anyone encountered the same issue?

Please help...

Cheers, Mike

[Mike.Sheen]

Hi everyone

We installed the SR5 on a client's 7.2.1 and now API throws error "The remote server returned an error (500): MIssingMethodException"

The Jiwa API service runs fine. The only change was this SR5 installation. No firewall changes or any other Windows or SQL update

Everything was ok before this SR5 installation.

Has anyone encountered the same issue?

Please help...

Cheers, Mike

Yes - try stopping your service and then deleting your ProgramData\Jiwa Financials folder - and then start the service. This will cause all the plugins to be recompiled. The ones compiled into ProgramData\Jiwa Financials are trying to use methods in assemblies which changed in SR5 - so they need to all be rebuilt.

[mike.waugh]

Thank you Mike. Works like a charm.

For others, if you have trouble deleting the folder "C:\ProgramData\Jiwa Financials" because Windows says a folder or file is open in another program. Please see below. Save you from googling...

Stop Jiwa services as Mike said.
Open an elevated command window and ran the command
rd "C:\ProgramData\Jiwa Financials" /s


PS. By the way, not sure if this is part of it but I also deleted the Jiwa Financials folder in C:\Users\[yourUsername]\AppData\Roaming\Jiwa Financials