ResponseStatus ErrorCode:NullReferenceException

[mattd]

Hi all,

We are trying to run this:

Code: Select all

https://api.domain.com/FileExports/DebtorFileExport?apikey=abc123abc123abc123abc123&format=csv

It takes about 3 minutes before the CSV file starts downloading, when we then re-attempt to do the same thing, we receive the error

"ErrorCode:NullReferenceException,Message:Object reference not set to an instance of an object."

We are on Jiwa 7.2.0.4 and whatever the IIS API version was that is with this version.

Is the API holding the session open or what is going on? it appears to take a good 5 to 10 minutes before allowing us to re use the link.

Thanks for your help in advance

[SBarnes]

This doesn't appear to be a standard route provided by Jiwa as part of the out of the box REST api but rather a custom route that has been added without more information it's hard to comment or offer help to resolve this.